Through Instagram this Tuesday, 48-year-old comedienne Pokwang appealed to users of the popular application GrabFood to be more considerate towards its riders by double checking and not canceling their orders once the food has already been bought.
Pokwang has had enough of stories about drivers having to compensate due to the irresponsibility of some customers who patronize the food delivery service of GrabFood.
Through Instagram this Tuesday, the 48-year-old comedienne appealed to users of the popular application to be more considerate towards its riders by double checking and not canceling their orders once the food has already been bought.
“Karamihan din sakanila ay mga ama, ama na malinis at marangal na naghahanap buhay para maitaguyod ang pamilya kesa mag nakaw, naaawa ako sa mga Grab drivers na nag-aabono dahil nagka-cancel ang mga customers kung kelan nakabili na sila. May isang driver na tinatanong ko kung may change siya for 1000 at ang sabi niya, 500 lang daw ang puhunan niya araw-araw,” she said.
“Pera ng driver ang pinambibili ng pagkain natin, guys!,” she added.
Through GrabFood, users can order food from the application’s partner merchants. In most cases, the rider pays for the order first and is eventually reimbursed by the customer upon delivery. However, several cases online have seen many drivers complain about clients who cancel their orders at the last minute, once the items have already been placed.
She continued, “Kaya maawa kayo sa mga riders ng GRAB FOOD. Sila nag-papaluwal, pumipila, naghihintay at naghahatid ng pagkain sa atin para hindi na tayo lumabas ng bahay.
“PLEASE MAKE SURE NA TAMA ORDER NIYO and DO NOT CANCEL kapag nakita niyong naka-order na sila ng pagkain niyo.”
The Banana Sundae star also suggested that GrabFood users tip their drivers if they can as common courtesy.
“At kung may extra money pa tayo, bigyan natin sila ng tip, lalo na kung malayo ang pinang-orderan nila, or pumila sila ng 40 minutes para sa milk tea cravings natin,” she added.