Myra Santos said that what the actress did deeply hurt their family.
The mother of the teenager Ellen Adarna accused of being a papparazzi is demanding a public apology from the actress.
In a letter she posted on Facebook, Myra Abo Santos, reached out to Ellen on behalf of her seventeen-year-old daughter Eleila A. Santos to let her know that they are 'deeply hurt by the unneeded stress and unwanted attention' they are receiving now.
She said that her daughter privately messaged Ellen to clear up the misunderstanding but Ellen did not respond.
"Instead, you posted a one sided narrative and insisted on erroneous and unfounded accusations again on Instagram. You have claimed my daughter is guilty, rude, and has been repeatedly insinuated my daughter is lying. As a celebrity, we would have thought you would understand the value of privacy," Myra wrote.
Myra said it is now her turn to protect her daughter and they have sought legal assistance about the matter.
"My family and I have begun seeking legal assistance. As advised by our lawyer, we are now writing this letter. As her family, we ask you to publicly apologise to Eleila. We prefer not to take this further, but as our only daughter, we are ready to take this wherever needed to protect her integrity."
The family's lawyer indicated that Ellen has five days to reply to the letter and they are willing to take the necessary legal actions to protect Eleila.
Ellen has not yet commented or responded to the letter.