Sunshine Cruz went on a vacation with her family over the weekend but didn’t get the relaxation that she needed after an “unprofessional” employee bashed her online. A certain Marjorie Mojica, who works as a lady guard, called Sunshine “loka” and “suplada.”
The lady guard also wrote, “Suplada c sunshine… Kalbo naman kasama. [sic]” She was referring to her boyfriend Macky Mathay.
The Wildflower star took some screenshots and called out the attention of the hotel.
“This is unprofessional Canyon Cove Hotel and Spa. My family went there to enjoy and relax. Nagbibigay po ako kapag may nagpapa-picture sakin. Empleyado niyo pa naman ito. Train your employees to respect your guests please. Marjorie Mojica, please learn to respect the privacy of your guests and don't bash us on social media. Maiintindihan ko pa na inabot ng 2 oras ang pagbigay nyo ng ice at tubig sa amin, ang hindi pagdating ng mga pillows at kumot ng mga bata, ang mga hilaw na pagkain nyo pero sana po ay marunong rumespeto ng kapwa ang inyong empleyado,” she wrote.
The hotel immediately replied and apologized for the inconvenience.
“The management of Canyon Cove Hotel & Spa values the privacy of all our guests. We sincerely apologize for the unprofessional behaviour of our security guard and delayed service. Please be rest assured that this is an isolated incident and we will not tolerate such acts from any of our staff. The entire security team have all been taken to tasked. Again, please accept our sincerest apologies.”