After a certain fan posted its dismay on social media and accused Daniel Padilla and Kathryn Bernardo of walking out from their meet and greet in Italy, Star Magic has released its statement regarding the matter.
"All Star Magic artists go to great lengths to please and satisfy the various audiences and fans. The meet and greets are a concession to the local producers who use them as a marketing device. They are run by the producers and often the artists have little or no control over how they are run," the management said in its statement.
Star Magic ensures that such incident will not occur in the future."Nevertheless we regret that there is at least one disgruntled fan and will try and make sure that incidents like this are not repeated," the statement said.
KaDreamers Italy also defended Daniel Padilla and Kathryn Bernardo from the said issue. The fan group took to Twitter to explain what really happened. "First of all HINDI PO NAG WALK OUT ANG KATHNIEL, management & producers po ang nagdecide na itigil and naturang meet & greet dahil sa hindi pakikipagcooperate ng nanunuod at dahil na rin sa mga nakipila kahit hindi naman VVIP. dahil din sa mga pabalik balik o paulit ulit sa pila."
They also stressed that they were accommodated by KathNiel's team and tita Min (Kathryn's Bernardo) contrary to the ranting fan's accusation that they were taken for granted. "Masaya kaming nakita namin ulit ang KathNiel at hindi totoong nagtampo kami dahil di nakuha ang cake sa katunayan after the concert we celebrated its success and also tita Min's birthday in a pizza hauz dahil un ang kagustuhan ng lahat."
The fan group also belied the ranting fan's accusation that he is part of the fan group. "Please stop making false issues and involving our group. Wala po sa aming group ang nagra-rant."